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Help Center

FAQ's

PLACING AN ORDER

I am having trouble placing an order online, do you take phone orders?

Do you offer discount codes?

Is it safe to order online?

ABOUT MY ORDER

I need to change my order, who can help with this?

I have a faulty item, what should I do?

My order still hasn’t arrived, I think it is lost?

You've sent me the wrong item or part of my order is missing.

PAYMENT

Which credit cards do you accept?

Can I place my order on the phone?

What currencies can I use?

SHIPPING

What countries do you deliver to?

My order still hasn’t arrived, I think it is lost?

RETURNS

I shipped something back to you. Do you have it yet?

How long before I get a refund?

I'M HAVING A PROBLEM

Why can’t I add something to my cart?

You've sent me the wrong item or part of my order is missing.

I have a faulty item, what should I do?

My order still hasn’t arrived, I think it is lost?

PRODUCT QUERIES

Can I reserve stock?

Are your products Legit?

CONTACTING DANFORCE

I’ve sent you an email, when will you reply?